refunds & exchanges
We gladly accept requests for returns or exchanges within 30 days of your purchase.
RETAIL CUSTOMERS ENJOY FREE SHIPPING WITH ORDERS OVER $25.
contact us by e-mail or phone 9a.m. – 5p.m. EST, Monday - Friday. You can also use our contact form.
See what our actual customers have to say about our products.
“I have medium length and medium thick hair, and I LOVE these clips. It is strong, reliable, perfect for my length and thickness of hair, and I ALWAYS keep a Linziclip on hand.. They wouldn't work for very long or very thick hair, I'm afraid. I can't predict how very thin hair would work, either. But for me, it is my very favorite clip for times when I need to just twist and clip up my hair in a hurry and go. Perfect! Longer length, "claw clips," are always too big, and my hair slips out and has to be retwisted over and over during the day. The Linziclip holds my hair in place and I can forget about it throughout my 12 hour shift. Plus it doesn't cover up so much of my hair as a longer clip, which leaves the twist of my hair showing, which I think looks nice. I like the amount of hair that extends beyond the clip, and think that looks nice, too. I'm a repeat buyer, because I lose clips from time to time. I have learned to be careful to not force in too much hair and then "force" the clip too hard, which can break it. Knowing that one trick, the clip lasts a long time, and definitely holds its strength.”